Natroma News

Natroma will be closed between Friday 17th - Wednesday 29th March 2023.

Website orders placed by midday on Wednesday 15th March will be processed as normal.

Orders placed after this date will be delayed until after we return. Click & Collect will be suspended while we are away.

Royal Mail Strikes are planned October - December 2022. Read more about the planned days of industrial action, since it will cause delays in our usually quick service.

To help customers we have decided to trial a new postal service for Natroma orders. When you spend over £35 you'll have the option to upgrade to a £5.95 DPD next day signed for service. We hope this helps to beat the strike delays!

We'll be attending the Birmingham Christmas in Cathedral Square Market in November so there will be shipping delays in the middle of November.

We'll be taking a few days off during September 2022. This will mean some changes to our shop opening hours and dispatch timescales on website orders.

Royal Mail are planning some strikes on:
Friday 26th August
Wednesday 31st August
Thursday 8th September
Friday 9th September
Read for more information on how it may disrupt our shipping timescales.

We're closing our shop to take a short break over the Jubilee Bank Holiday. 

The shop will re-open on Friday 9th June at 10.30am.

Website orders will be processed as normal, but please allow a little extra time for parcels to arrive due to the Bank Holiday.  

Natroma News newsletter subscribers - we'll have some special offers over the Jubilee weekend (2nd - 5th June).  Look our for an e-mail later this week!

We need to temporarily close Natroma for a few days.

Please read for more information on our arrangements between 18th - 25th May 2022.  This week, the last date for us shipping website orders is Wednesday 18th May 2022.

There will then be a delay of just under a week and our shop will re-open again on Wednesday 25th May 2022.

Whenever people visit the Natroma aromatherapy shop, they invariably comment on the beautiful smell as soon as they walk in.

Our shop's beautiful spa like aroma is partly due to us constantly making lovely aromatherapy products, but we also diffuse essential oils in the shop when we're not manufacturing.  Aromatherapy is wonderful for creating a soothing environment, so it's nice to know that our shop often provides a little moment of calm in an otherwise busy day.   Many customers say they'd like to bottle the Natroma shop smell and take it home with them!  Well you can, when you use some of our home fragrancing blends, but we also encourage customers to buy some essential oils to they can create their own.

So what's the best way to blend essential oils for natural home fragrancing?

This is the first in a series of articles which we hope will give customers ideas on how to naturally fragrancing their homes, with tips on selecting, blending and using essential oils. 

This post gives further details on postage and delivery timescales on Christmas orders.

At the end of November/early December we'll be attending a week long external event - Birmingham Christmas in Cathedral Square - so our shop will be closed between 29th November - 5th December 2021.  We'll be working very long hours so will be unable to process website orders or visit the Post Office, so website orders placed after Thursday 25th November 2021 will be delayed.

We have decided to allow the website to continue to accept orders while we are away (subject to stock availability) and orders will be processed in date order once we return.  Please read this article for information on how we'll process orders and operate Click & Collect during December.

To celebrate 15 years in business we're holding a Prize draw during October 2021.

Read more on how to enter to win a Natroma Goodie Bag and an Art Glass Reed Diffuser, reeds and reed diffuser oil!

Natroma is celebrating 15 years in business! This weekend we have some special offers with 15% off a wide variety of our natural skincare products. We have sent out a newsletter to subscribers with a discount code, there are free gifts on orders over £15, a new goat's milk soap and a customer prize draw!

Huge thanks to all of our customers for your ongoing custom and support - we wouldn't be here without you!